FAQ

IS HOPSCOTCH TAKING PLACE IN 2021?

Unfortunately, due to COVID-19, Hopscotch Kelowna will forced to sit on the sidelines yet again. If it was possible to produce the event with a back-up date, the event would continue but due to the venue not being available after the summer months, Hopscotch Kelowna will only be able to return in 2023.

How much are tickets?

Pre-sale tickets for the 2023 Hopscotch Festival in Kelowna start at the special price of $15 for the daytime event and $24 for the Friday and Saturday event, respectively. As ticket quantities begin to decrease and more tickets are purchased, ticket prices increase, reaching their “regular” price of $45.


How much are Samples?

Samples range in price depending on their retail value. A sample of an 18 year old whisky could be several tokens while the same brand as a 12 year old may only be a couple. The connoisseur booklet that guests receive when they arrive will list all the products available and their sample token cost.


What's the deal with The token?

Tokens are $1 each, plus tax. They are available for purchase using cash or credit card, albeit there is a small convenience fee when paying by card. They are available exclusively within the Grand Tasting Hall. They are sold increments of 5 and 20.


How do I get access to the pre-sale windows, discounted tickets and VIP events?

Easy peasy. All you have to do is join the “Friends of Hopscotch” mailing list, which you can do at anytime by clicking right here.


When is the pre-sale access code sent to the Friends of Hopscotch list?

Usually a day or two before the pre-sale window opens.


Do you sell designated driver tickets?

We do not have a different ticket available for DDs. We encourage designated drivers through and through and there are lots of activities and products to taste at the event that do not contain alcohol. Our event is “a-la-carte” style, so the ticket everyone purchases is a “DD” price, and then alcoholic drinks are purchased afterwards, once inside the event.


When can I buy tickets to the events?

Usually tickets for Hopscotch Kelowna go on sale at the end of July, early August!


Do I need to print my ticket?

No. Barcodes on your phones are 100% sufficient.


What is included in the ticket price?

Grand Tasting Hall tickets include admission, souvenir tasting glass, connoisseur program and access to hundreds of product samples.


Are tickets refundable?

Hopscotch tickets are not refundable. Tickets are transferable and thus can be given away to friends or sold on 3rd party sites. We do not hold any responsibility for tickets bought or sold or given away or received privately as there is no way to trace them to the new buyer.


Is there a ticket limit?

Generally no, unless they are released in a pre-sale.


What is the ticket limit?

If there is a ticket limit, it is usually 8 per event.


How are tickets delivered?  

Tickets are delivered by e-mail. Once you purchase your tickets, they should arrive momentarily in your inbox. If you don’t receive them, please use the contact form to let us know. Please include your order number and first and last name they were purchased under.


Are there ticketing fees and tax?

Yes. We use a 3rd party ticketing site and no one works for free. The fees have been negotiated for the benefit of our guests and continue to be minimal. Regarding tax, only GST is charged on tickets.


Is there handicap access and parking?

Yes. If you require parking for the disabled, there will be spots onsite. There are ramps where needed for wheelchair and more gradual ups and downs where necessary.


Are there volunteer tickets and how do they work?

We do offer tickets for volunteers to the event. If someone wants to work at the Friday Night Grand Tasting Hall, they can attend for free on the Saturday night. If someone wants to work at the Saturday Night Grand Tasting Hall, they can volunteer on the Friday night. The latter will require a deposit on the Friday ticket which will be returned to the volunteer once their shift on Saturday is finished.